Privacy Policy

1. Information We Collect

When you use our website, we may collect the following information:

Personal Information

When you place an order or contact us, we may collect:

• Full name
• Email address
• Mobile number
• Billing address
• Shipping address
• Company name (if applicable)
• GST Number (if applicable)

Payment Information

Payments are processed through secure third-party payment gateways. We do not store your debit card, credit card, UPI PIN, or banking credentials on our servers.

Automatically Collected Information

When you browse our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Operating system
• Date and time of visit
• Pages viewed
• Referring website
• Cookies and similar technologies

2. How We Use Your Information

We use your information to:

• Process and deliver your orders
• Provide customer support
• Send order confirmations and shipping updates
• Process refunds and returns
• Improve our website and services
• Prevent fraud and unauthorized transactions
• Comply with legal obligations
• Send promotional emails or offers (only where permitted or with your consent)

3. Cookies

We use cookies to:

• Keep you logged in
• Remember your shopping cart
• Improve website performance
• Understand visitor behavior through analytics
• Personalize your shopping experience

You can disable cookies through your browser settings, although some website features may not function properly.

4. Sharing of Information

We do not sell, rent, or trade your personal information. We may share your information only with trusted third parties such as:

• Payment gateway providers
• Shipping and courier partners
• Logistics companies
• IT and website hosting providers
• Analytics providers
• Government authorities when required by law

These service providers are permitted to use your information only for the services they provide to us.

5. Data Security

We take reasonable technical and organizational measures to protect your personal information against:

• Unauthorized access
• Loss
• Misuse
• Alteration
• Disclosure

While we strive to protect your information, no internet transmission or storage system can be guaranteed to be 100% secure.

6. Data Retention

We retain your information only for as long as necessary to:

• Fulfill your orders
• Meet legal and tax obligations
• Resolve disputes
• Enforce our agreements

7. Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Withdraw consent (where applicable)
• Object to certain processing activities

To exercise these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

9. Children’s Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children.

10. Marketing Communications

If you subscribe to our newsletter or promotional communications, you may unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us directly.

11. Compliance with Indian Laws

This Privacy Policy is intended to comply with applicable Indian laws, including the Digital Personal Data Protection Act, 2023 (DPDP Act) and other applicable regulations governing the collection and processing of personal data.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date.

13. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us: